Terms and Conditions

Effective Date: Jun 10, 2026

Welcome to the website and services of Town Hero Marketing ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, communications, content, software, systems, and related offerings. Please read these Terms carefully before using our website or engaging our services.

By accessing this website, scheduling a consultation, submitting information, purchasing services, or otherwise interacting with Town Hero Marketing, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, you should discontinue use of our website and services.

Acceptance of Terms

Your use of this website and any services offered by Town Hero Marketing constitutes acceptance of these Terms and any additional policies, agreements, or documents referenced herein.

These Terms apply to:

Website visitors
Prospective clients
Existing clients
Business representatives
Users of our digital resources
Individuals communicating with our team

Company Services

Town Hero Marketing provides marketing, business growth, lead generation, automation, reputation management, website development, consulting, and related professional services.

Specific services may include:

Web Design & Funnels
CRM & Automations
Reputation Management
Speed to Lead Systems
Marketing Systems
Consulting Services
Strategy Development
Business Growth Solutions

The exact scope of services will be defined in individual proposals, service agreements, contracts, statements of work, invoices, or written communications.

Eligibility

By using our website or services, you represent and warrant that:

You are at least 18 years of age.
You have authority to act on behalf of yourself or your business.
Information provided to us is accurate and complete.
Your use of our website and services complies with applicable laws and regulations

Website Use

You agree to use this website only for lawful purposes.

You may not:

Violate applicable laws or regulations.
Attempt unauthorized access to systems or accounts.
Interfere with website functionality.
Distribute malicious software.
Copy, scrape, reproduce, or exploit website content without permission.
Use the website in a manner that could damage our business, reputation, or operations.

We reserve the right to restrict or terminate access for users who violate these Terms.

Consultations and Service Requests

Submitting a form, scheduling a call, requesting information, or contacting Town Hero Marketing does not create a client relationship.

A client relationship is established only after:

A proposal or agreement is accepted,
Required documentation is completed,
Any applicable fees are paid, and
Services are formally initiated.

We reserve the right to decline service requests at our discretion.

Fees, Payments, and Billing

Fees for services will be outlined in proposals, invoices, contracts, or written agreements.

Unless otherwise specified:

Payments are due according to agreed billing terms.
Late payments may result in service interruptions.
Outstanding balances may incur additional fees where permitted by law.
Clients are responsible for applicable taxes, fees, and third-party costs.

Failure to make timely payments may result in suspension or termination of services.

Client Responsibilities

Successful outcomes often require client participation.

Clients agree to:

Provide accurate information.
Respond to requests in a timely manner.
Supply necessary assets and materials.
Review deliverables promptly.
Cooperate throughout project execution.

Town Hero Marketing is not responsible for delays resulting from incomplete information, lack of communication, or failure to provide requested materials.

No Guarantee of Specific Results

Marketing performance depends on numerous factors beyond our control, including:

Market conditions
Competition
Industry trends
Customer behavior
Advertising platforms
Business operations
Sales processes
Economic conditions

While we strive to provide effective strategies and systems, Town Hero Marketing does not guarantee:

Revenue increases
Specific lead volumes
Search engine rankings
Advertising outcomes
Sales results
Business growth targets

Any examples, projections, estimates, case studies, or discussions regarding potential outcomes are provided for informational purposes only and should not be interpreted as guarantees.

Intellectual Property Rights

Company Property

All content on this website, including but not limited to:

Text
Graphics
Logos
Branding
Layouts
Images
Designs
Documents
Processes
Methodologies

is owned by or licensed to Town Hero Marketing and protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

Client Property

Clients retain ownership of content, materials, branding assets, and intellectual property they provide to us. Clients grant Town Hero Marketing a limited right to use such materials solely for service delivery purposes.

Marketing Platforms and Third-Party Services

Our services may involve the use of third-party platforms, including but not limited to:

Website hosting providers
CRM systems
Marketing automation software
Analytics tools
Advertising platforms
Scheduling software
Communication systems

Town Hero Marketing is not responsible for:

Platform outages
Policy changes
Account suspensions
Service interruptions
Third-party pricing changes
Actions taken by external providers

Clients remain subject to the terms and policies of those third-party services.

Confidentiality

Both parties acknowledge that confidential information may be shared during the course of business.

Confidential information may include:

Business strategies
Customer information
Financial information
Marketing plans
Internal processes
Proprietary business materials

Neither party shall disclose confidential information except as necessary to perform services or as required by law.

Confidentiality obligations survive the completion or termination of services.

Testimonials, Reviews, and Portfolio Rights

Unless otherwise agreed in writing, Town Hero Marketing may reference completed projects, publicly available results, testimonials, logos, business names, and general project descriptions for marketing, portfolio, case study, or promotional purposes. Clients may request limitations regarding public use of project information through written agreement.

Service Suspension and Termination

We reserve the right to suspend or terminate services when:

Payments remain outstanding.
Clients violate agreements.
Fraudulent activity is suspected.
Cooperation becomes unreasonable.
Legal or regulatory concerns arise.

Clients may terminate services according to the terms outlined in their service agreement. Termination does not eliminate obligations related to unpaid balances, intellectual property rights, confidentiality, or other surviving provisions.

Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Town Hero Marketing disclaims all warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement
Availability
Accuracy
Reliability

We do not guarantee uninterrupted access to our website or services.

Limitation of Liability

To the maximum extent permitted by law, Town Hero Marketing shall not be liable for:

Indirect damages
Consequential damages
Special damages
Incidental damages
Lost profits
Lost revenue
Lost business opportunities
Data loss
Reputational harm

arising from or related to the use of our website or services.

Where liability cannot be excluded, our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim during the preceding twelve (12) months.

Indemnification

You agree to defend, indemnify, and hold harmless Town Hero Marketing, its owners, employees, contractors, affiliates, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:

Your use of the website
Violation of these Terms
Violation of applicable laws
Misuse of services
Infringement of third-party rights

Force Majeure

Town Hero Marketing shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

Natural disasters
Government actions
Labor disputes
Platform failures
Cybersecurity incidents
Utility interruptions
Acts of war
Public emergencies

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with any applicable agreements, proposals, policies, and written contracts, constitute the entire understanding between the parties regarding the subject matter herein and supersede prior discussions or understandings.

Changes to These Terms

Town Hero Marketing reserves the right to modify these Terms and Conditions at any time. Changes will become effective upon posting the updated version on this website with a revised effective date. Continued use of our website or services following such changes constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms and Conditions, please contact:

Address:
Phone:
Email:
Website:
Privacy Contact:

We encourage users and clients to contact us with any questions regarding these Terms before using our website or engaging our services.

We help businesses generate qualified leads, automate follow-ups, and scale growth through a combination of AI technology, paid advertising, and strategic marketing expertise.